See community businesses support our Test & Trace: COVID-19 Community Education Initiative!

Our goal is to keep our community informed and safe with information about testing. We’re partnering with NYC Health + Hospitals to provide you with the most up-to-date knowledge about COVID-19 safety and testing.

Good news: #COVID19 rates are down in NYC!Bad news: They are increasing among 20-29-year-olds. Prevent the spread! Wash your hands, practice social distancing, wear a face covering and stay home. Get tested: #FightCovidNYC

Everyone, including young people can still get very sick and spread COVID-19 to loved ones, regardless of symptoms. But together we can Stop the Spread, keep ourselves and our loved ones safe, and help NYC recover by practicing these 5 steps:

  • Wash your hands
  • Practice Social Distancing
  • Wear a Face Covering
  • Stay Home if You’re Sick
  • Getting Tested — regardless of symptoms, you should get tested. Find a test near you at or text COVID TEST to 855-48.

FREE COVID-19 tests are confidential and safe. Go to NYC.Gov/COVIDTest or text “COVID TEST” to 855-48 to find a testing site near you.

Get tested even if you do not have symptoms or are unsure if you were exposed to COVID-19. And if you HAVE been exposed (maybe you’ve been in a large crowd), have symptoms or are planning to visit a loved one who is at risk, you should get a COVID-19 swab test. Most results are returned in about  3 to 5 days.

New Yorkers who test positive for COVID-19 will receive a call from the Test & Trace Corps to make sure that they receive care, and can safely separate to prevent the spread. Be sure to answer any calls from NYC Test+Trace or (212) numbers to get free resources and support.

Learn more about how New York City is here to help you with FREE resources at

COVID-19 Get Tested in Your Community

I’ve been affected by Coronavirus (COVID-19). Am I eligible for benefits?

Test & Trace Corps Launch:

With the launch of the City’s Test & Trace Corps initiative, the Mayor announced universal COVID-19 testing criteria for all New Yorkers. The Test & Trace Corps, will allow the City to safely separate and care for those who test positive for the virus, and then rapidly track, assess, and quarantine anyone they came into contact with and may have infected.

New Yorkers with positive results are now receiving calls. Anyone safely separated at home will be offered meal delivery, medication and essential services through a Resource Navigator. Anyone unable to safely separate at home will be offered a free hotel room. Contact mapping, case monitoring and outreach to contacts all begin today.

If you test positive You will be called within 24 hours by a Tracer. The call will last 30-45 minutes and you will be asked about your symptoms, your recent close contacts and how to reach them, and your tracer will give you instructions on how to safely separate for up to 14 days.

If you can safely separate at home, you’ll get a same-day call from a Resource Navigator offering services including meals and medication. If you cannot safely separate at home, you’ll receive a same-day call providing you with a free hotel room, and instructions on how to separate there. If you are named as a contact, a tracer will call you to ask about your symptoms, offer instructions on how and where to get tested immediately, and give instructions about how to safely separate for 14 days, either at home or at a free hotel. You will then receive daily follow-up to ensure you get tested.

Where can I get tested?

There are hundreds of convenient testing sites across the city, as well as mobile testing units visiting different locations throughout the five boroughs.

●       Test, Trace, and Take CareThe third piece to our testing and tracing program is ensuring New Yorkers who test positive or are symptomatic are able to recuperate safely. We are providing hotels for those who are unable to isolate at home. We will also provide meals, prescriptions, medication, and mental health support.

○       Find a Testing Site: All you  need to do is type your address: Get Tested in Your Community.

○       Take Care Hotels: We know many can’t safely separate at home. Any doctor, nurse, physician’s assistant across the entire City can email:  to refer patients to hotels. NYers will receive

●       Emergency Food Program: The Emergency Food Program delivers over 1 million meals per day. The City is looking for more partners; especially providers with expertise in culturally competent meals. The deadline to respond to the City’s Request for Information has been extended to 6/5. 

●       Relief for Survivors of Domestic Violence: We are partnering with providers to offer “micro-grants” directly to survivors. If you have friends who need resources, please share the NYC HOPE directory and the Resources for Survivors During COVID-19. The Mayor’s Fund is continuing to pursue additional funds – anyone  can contribute: COVID-19 Emergency Relief Fund.

●       DOHMH COVID-19 Data Page: Updated COVID-19 data page detailing additional demographic information about how the outbreak is affecting New York City.

●       NYC Open Streets: Find open streets locations here. Please submit suggestions of streets in your community that could safely be closed with staffing of community partners here. Submitting an application does not guarantee acceptance. Please submit separate applications for each corridor you are proposing to pedestrianize in your community. Email if you have any questions.

●       As of September 28th, 2020 the number of positive cases in NYC is 238,338 We have lost 19,178 New Yorkers due to COVID-19, with another 4,632 deaths likely due to the disease. DOHMH now has many more categories of data accessible to the public, including data broken down by zip code, and other demographic data. Available here: COVID-19 Data

Important Information to Share with Your Friends:

●        Know Your Tenant Rights: The Mayor’s Office to Protect Tenants, Public Engagement Unit, DSS, and OCJ are sending postcards to tenants across the City to give them information about their rights and connect them with resources on how to deal with harassment, evictions, and answer questions about their lease. This campaign is in 11 languages! 

●        Debt Collection: DCWP released a letter template today in multiple languages that people can use to respond to aggressive debt collectors during the state of emergency. Please share it with your friends. For more information about scams and other consumer issues, visit

●        EBT Cards: Applicants approved for Cash Assistance & SNAP benefits will receive an EBT card in the mail. Call EBT Customer Service at 888-328-6399 for account information or to request a replacement card to be received by mail.

As always, if you have any ideas, suggestions, or questions, please don’t hesitate to reach out.


For Everyone:

●       Text ‘COVID’ to 692-692 for COVID-19 updates or ‘COVIDESP‘ for updates in Spanish/Envía ‘COVID’ al 692-692 para actualizaciones de COVID-19 o ‘COVIDESP‘ para actualizaciones en español

●       NYC Coronavirus

●       NYC COVID-19 Self-reporting Portal: Link here or call 311

●       DOHMH FAQ: Coronavirus Disease 2019 (COVID-19)

●       Face Covering Distribution: Face Coverings Face Coverings

●       Face Covering Tips: helpful videos

●       DACA Renewal Assistance: Call ActionNYC at 1-800-354-0365

●       Ferry Schedules: Staten Island Ferry / NYC Ferry

●       H+H Visitor Policy: Policy to Reduce the Spread of Coronavirus

●       Mental Health Hotline: 1-888-NYC-WELL or text “WELL” to 65173. NYC Well

●       Mental Health Online: Support New Yorkers Can Access While Staying Home

●       OATH: Hearing Online

●       Online English ClassesWe Speak NYC, Register Here or for information: click here

●       Online Marriage or

●       Animal Welfare FAQ:COVID-19 and Animals FAQ 

●       COVID-19 Pet Owner Hotline: 1-877-204-8821

●       Pet Planning: Get Prepared – Pets & Service Animals

●       Map of Essential Construction: Essential Active Construction Sites Map / FAQ

●       Report Price Gouging: DCA – COVID-19 Complaint

●       Resource Guide for Immigrants: Resources for Immigrant Communities

●       Virtual Friendly Visiting Program for Seniors: Call 212-AGING-NYC

For Friends in Need:

●       Benefits Available for New Yorkers: AccessNYC

●       Services for Folks in Need: Assistance for Individuals

●       Domestic Violence: NYCHope

●       Family Justice Centers: Family Justice Centers, 24-hour DV Hotline: 1-800-621-4673

●       Financial Empowerment Guidance: DCA – Free Financial Counseling

●       Food Finder: Food Bank NYC

●       Grab & Go Meals for All: Location: Free Meal Sites, or text “NYCFOOD” or “COMIDA” to 877-877

●       Hotel Isolation Referral Program:

●       Peer-Peer Wellness Check for Veterans: Mission: VetCheck.

●       People with Disabilities: @NYCDisabilities, 311 or visit or via video phone: 646-396-5830

●       SNAP: SNAP Benefits

●       Student Loan Debt Tips During COVID-19: NYC Consumer Affairs

●       Unemployment Benefits: NYS Department of Labor + NYC FAQ



●       Citibike Free Year Membership for First Responders: Critical Workforce Membership

●       Freelancers in NYC: File Workplace Complaint

●       Hotels for Healthcare Workers: NYC & Company   

●       Labor Issues: Call 311, or AG’s office: (212) 416-8700 or

●       Paid Sick Leave: DOHMH Frequently Asked Questions / or call: 855-491-2667 or 311

●       State List of Essential Business/Services: Governor Cuomo Guidance Under ‘New York State on PAUSE’

●       SBS: Virtual Workforce One Center or call 718-960-2458

●       TLC Driver Jobs: NYC Food Delivery Driver Portal

●       TLC Driver Resource Center: legal services, financial counseling, and other referrals

Buildings & Residents:

●       NYCHA Residents: NYCHA’s journal + Hardship Rent Reductions + NYCHA COVID-19 FAQ + City Harvest Mobile Markets + Mayor de Blasio Announces New Plan to Combat COVID-19 at NYCHA

●       Property Tax issuesDepartment of Finance Benefits

●        Tenants/Landlords: COVID-19: FAQ for Residential and Commercial Buildings